Booking and policies

How booking works

Request online, pay at the centre.

Illustration of the three steps: pick a date, send the request, pay at the centre

Medical

Guests fill in the medical questionnaire, and some answers need a doctor's approval.

Illustration of a medical questionnaire on a clipboard with a stethoscope

Cancellation policy

Scuba Planet's cancellation policy is as follows:

Cancellation before 3:00 PM the day before

Cancellation made before 03:00 PM on the day before the scheduled trip or dive carries no cancellation fee.

Cancellation after 3:00 PM the day before

Cancellation made after 03:00 PM on the day before is subject to a charge of 50% of the applicable payment.

No-show

A no-show is charged at 100%.

Cancellation after 5:30 PM

Any cancellation made after 05:30 PM will count as a cancellation for the next day.