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SCUBA PLANET PRIVACY POLICY
Last updated: 11 October 2026
1. Who We Are
Scuba Planet is a dive centre located inside Ecotel Dahab Bay View Resort, Wadi Quni, Dahab, South Sinai Governorate 46617, Egypt.
We are responsible for the personal data described in this policy.
Email: info@scubaplanetdahab.com
Phone / WhatsApp: +20 109 992 8138
Address: Ecotel Dahab Bay View Resort, Wadi Quni, Dahab, South Sinai Governorate 46617, Egypt
2. What This Policy Covers
This policy explains how Scuba Planet collects, uses, stores and protects your personal data when you visit www.scubaplanetdahab.com, contact us, submit a booking request, register before arrival or complete our online check-in forms.
3. Information We Collect
Depending on the services you request, we may collect the following information:
Identity and contact details: your name, date of birth, nationality, passport or ID details, home address, email address and phone number.
Booking information: the activity you wish to book, preferred date, number of participants and any additional message you provide.
Accommodation information: your hotel or resort name and room number, where applicable.
Emergency contact information: the name and phone number of someone we can contact in an emergency.
Diving experience: your certification level, training agency, certification card number, number of logged dives, date of your last dive and a copy of your certification card, where applicable.
Diving insurance: whether you have diving insurance and, if applicable, your insurance provider and policy number.
Equipment information: relevant sizes and other details required when renting diving equipment.
Medical information: your answers to the official SSI / RSTC Diver Medical questionnaire. This information may include sensitive health data needed to assess your fitness to dive and determine whether medical clearance is required.
Declarations and signatures: your acceptance of applicable liability releases, diving policies and other required declarations.
Information concerning minors: where a guest is under 18, relevant parent or legal guardian details, identification information and consent or signature.
4. How We Use Your Information
We use your personal data to:
Respond to enquiries and booking requests.
Check availability and arrange diving activities, courses and other services.
Complete registration and check-in procedures.
Verify diving qualifications and meet applicable training agency requirements.
Assess diving safety and identify when medical clearance may be required.
Prepare required passenger lists, diving records and permit documentation.
Contact your emergency contact when necessary.
Process payments and maintain financial and accounting records.
Meet applicable legal, regulatory, insurance and operational requirements.
Protect our customers, staff and business against fraud, misuse and security incidents.
5. Legal Basis for Processing
We process personal data when it is necessary to arrange or provide the services you request, fulfil applicable legal obligations, protect safety, maintain required business records or pursue legitimate operational interests.
Medical information is handled with particular care. Where explicit consent is the applicable legal basis, we request that consent through the relevant form. We may also process information where another lawful basis applies.
You may request a paper version of our registration and check-in forms if you prefer not to complete them online.
6. Cookies and Website Usage
Our public website does not use analytics, advertising or social media tracking cookies.
Our online forms may use strictly necessary technical cookies or similar technologies to support secure form submission.
When you follow links to third-party services such as WhatsApp, Instagram or Google Maps, those services may collect information in accordance with their own privacy policies.
7. How We Protect Your Information
We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
Access to personal information is restricted to authorised personnel who need it for their work. We take particular care when handling identity documents, medical information and other sensitive records.
No method of electronic storage or transmission can be guaranteed to be completely secure.
8. Who We Share Your Information With
We do not sell or rent your personal data and do not share it with third parties for their own marketing purposes.
We may share relevant information when necessary with:
Training agencies, including SSI, PADI or SDI, to register courses and process certifications.
Medical professionals, emergency services or hospitals when required for diving safety or emergency assistance.
Egyptian authorities, including the Chamber of Diving and Watersports (CDWS), where required by applicable regulations or lawful requests.
Service providers who support our website, information systems and data storage.
Boat operators or other activity providers when necessary to arrange activities and prepare required passenger or participant lists.
We limit shared information to what is reasonably necessary for the relevant purpose, subject to applicable legal requirements.
9. Data Storage and International Access
Our website and associated systems may store personal data in Germany. Our team operates the dive centre from Egypt and may access information from there to provide our services.
We take appropriate measures to protect personal data wherever it is accessed or processed.
10. How Long We Keep Your Information
We retain personal data only for as long as reasonably necessary for the purposes described in this policy and to meet applicable legal, regulatory, insurance and accounting requirements.
Booking information may be retained with the relevant booking records.
Diving registration forms, medical questionnaires, liability releases and certification records may be retained for the periods required by applicable laws, insurance arrangements and training agency requirements.
Passport and identification documents are retained only for the necessary period associated with their legitimate purpose.
Invoices and payment records are retained for the period required by applicable accounting and tax rules.
When personal data is no longer required, we take appropriate steps to delete it or securely dispose of it, subject to applicable retention obligations.
11. Your Rights
Subject to applicable law, you may have the right to:
Request access to your personal data.
Request correction of inaccurate or incomplete information.
Request deletion of personal data where retention is no longer legally necessary.
Request restriction of, or object to, certain processing activities.
Withdraw consent where processing relies on your consent.
Request information about how your personal data is used and shared.
If you are located in the European Union or United Kingdom, you may also have the right to lodge a complaint with the relevant data protection authority.
To exercise your rights, contact info@scubaplanetdahab.com. We may ask you to verify your identity before responding. We will respond within the period required by applicable law.
12. Children and Young Guests
Guests under 18 must provide the required parent or legal guardian consent before participating in activities where such consent is required.
We collect information about minors only as necessary to arrange their participation, protect their safety and meet applicable legal and training requirements.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on our website with its updated date.
Where required by law, we will notify affected individuals of significant changes to how their personal data is processed.
14. Contact Us
For questions about this Privacy Policy or the handling of your personal data, contact:
Scuba Planet
Ecotel Dahab Bay View Resort, Wadi Quni, Dahab, South Sinai Governorate 46617, Egypt
Email: info@scubaplanetdahab.com
Phone / WhatsApp: +20 109 992 8138